Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your data.

1. Introduction
Welcome to EpicDucks Scrim Bot's Privacy Policy. Your privacy is critically important to us.

EpicDucks Scrim Bot is a Discord bot designed to enhance competitive Valorant gameplay by providing leaderboards, player statistics, and match tracking functionality. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord bot and associated services.

By using EpicDucks Scrim Bot, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect
We collect several types of information to provide and improve our services.

Discord User Information

  • • User ID and username
  • • Discord server information
  • • Channel interactions
  • • Message content (commands only)

Game-Related Information

  • • Riot ID and tagline
  • • Valorant rank and competitive data
  • • Match statistics (K/D, ADR, ACS, etc.)
  • • Custom match results and history

Automatically Collected Information

  • • Usage data and interaction patterns
  • • Device and browser information
  • • IP address (for security purposes)
  • • Bot performance metrics
3. How We Use Your Information
We use the collected information for various purposes to provide and improve our services.

Service Provision

  • • Generate leaderboards and rankings
  • • Track player statistics
  • • Create performance profiles
  • • Facilitate match tracking

Service Improvement

  • • Analyze usage patterns
  • • Improve bot functionality
  • • Fix bugs and issues
  • • Develop new features

Communication

  • • Send service notifications
  • • Provide support responses
  • • Share important updates
  • • Respond to inquiries

Security

  • • Prevent fraudulent activities
  • • Protect user accounts
  • • Maintain service integrity
  • • Ensure data safety
4. Data Sharing and Disclosure
We do not sell your personal information. We only share data under specific circumstances.

When We Share Data

  • With Your Consent: When you explicitly authorize us to share your information
  • For Legal Reasons: When required by law, regulation, or legal process
  • To Protect Rights: To protect our rights, property, or safety, or that of our users
  • Service Providers: With trusted third-party service providers who assist in operating our services

What We Never Share

  • We never sell your personal information to third parties
  • We never share your data for advertising purposes
  • We never disclose your information without your explicit consent
5. Data Security
We implement appropriate security measures to protect your information.

Technical Security

  • • Encryption of sensitive data
  • • Secure database storage
  • • Regular security updates
  • • Access controls and authentication

Organizational Security

  • • Limited employee access
  • • Confidentiality agreements
  • • Regular security training
  • • Security audits and assessments

Data Storage

Your data is stored securely in MongoDB Atlas, a cloud database service that provides enterprise-grade security, including encryption at rest and in transit, regular backups, and compliance with industry security standards.

6. Your Rights and Choices
You have certain rights regarding your personal information.

Access Rights

  • • Request copy of your data
  • • View information we hold
  • • Understand data usage
  • • Verify data accuracy

Control Rights

  • • Update your information
  • • Delete your data
  • • Opt-out of communications
  • • Restrict data processing

How to Exercise Your Rights

To exercise any of these rights, please contact us through our Discord support or use the appropriate bot commands (e.g., !delete to remove your data). We will respond to your request within a reasonable timeframe as required by law.

7. Data Retention
How long we keep your information and when we delete it.

Retention Periods

  • Active Users: Data retained while you use the service
  • Inactive Users: Data retained for 1 year after last activity
  • Deleted Accounts: Data permanently deleted within 30 days
  • Legal Requirements: Data retained as required by law

Data Deletion

You can request deletion of your data at any time by using the !deletecommand or contacting our support team. Upon deletion, your personal information will be permanently removed from our active databases, except where required by law to retain certain data.

8. International Data Transfers
Information about cross-border data transfers.

Global Service

EpicDucks Scrim Bot is a global service, and your information may be stored and processed on servers located outside your country of residence, including in the United States where our database provider (MongoDB Atlas) operates.

When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your privacy rights, including:

  • • Standard contractual clauses
  • • Compliance with international data protection laws
  • • Technical and organizational security measures
  • • Regular assessments of data protection practices
9. Cookies and Tracking
How we use cookies and similar technologies.

Our Use of Cookies

EpicDucks Scrim Bot primarily operates within Discord and does not use traditional web cookies. However, if you access our website or dashboard, we may use cookies for:

  • • Authentication and session management
  • • User preferences and settings
  • • Analytics and usage monitoring
  • • Security and fraud prevention

Your Choices

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our services. Discord's own cookie policy applies when using our bot within the Discord platform.

10. Children's Privacy
Our commitment to protecting children's privacy.

Age Restrictions

EpicDucks Scrim Bot is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

11. Changes to This Policy
We may update this privacy policy from time to time.

Policy Updates

We reserve the right to modify this privacy policy at any time. When we make changes, we will:

  • • Update the "Last Updated" date at the top of this policy
  • • Post a notice in our Discord server about significant changes
  • • Notify users directly for major privacy changes

Your continued use of EpicDucks Scrim Bot after any changes to this policy constitutes acceptance of those changes.

12. Contact Information
How to reach us with privacy questions or concerns.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us:

Privacy Inquiries

For privacy-related questions, data access requests, or to exercise your rights under this policy, please contact our privacy team through Discord support.

Data Protection Officer

Our Data Protection Officer oversees compliance with this privacy policy and can be reached through our official support channels.

Response Time

We will acknowledge receipt of your privacy inquiry within 48 hours and provide a substantive response within 30 days, unless additional time is required to address complex requests.

13. Last Updated

This Privacy Policy was last updated on December 2024. We encourage you to review this policy periodically for any changes. Your continued use of EpicDucks Scrim Bot after any modifications constitutes acceptance of the updated policy.

Privacy Matters

We're committed to protecting your privacy while providing the best competitive Valorant experience possible.